Assign or Edit Admin Portal Logins Roles

The "Assign or Edit Admin Portal Logins Roles" module is designed to manage administrative access within the portal. It allows you to assign or modify roles for users who log in to the admin portal, ensuring that each user has the appropriate permissions to perform their tasks. This module helps maintain a secure and organized system by clearly defining user roles and responsibilities.

4 types of portal login roles can be assigned to your Invarosoft users:

1. Master Admin – The role can manage all engineers' accounts, the subscriptions, and use the platform´s features. 
2. Admin – The role can manage the subscription and use the platform´s features.
3. Standard – The role can use all the platform´s features.
4. Engineer – The role can only use the IT Control Panel (it can´t access the Admin Portal).

Step-by-step instructions

Step 1

Go to Dashboard | Invarosoft

Step 2

Click on My Account >> Portal Logins

Step 3

Click on Edit 

Step 4

Select the required role from the dropdown list

Step 5

Use the time zone to set your location, then configure the working hours to show the engineer as active during the specified hours according to the location. When it is outside of working hours, a message will appear stating that the engineer is not available at those times, allowing you to create a ticket.

Step 6

Click on the Save Button

Step 6

If you want to change your login password, please return to the portal logins page and select the "Reset Password" button. 

*Please remember to set a password that is easy or of medium security and to enable two-factor authentication (TFA). Using overly complicated passwords can sometimes cause system errors.