CSAT Dashboard: Creating, Editing, and Viewing Steps
Our CSAT helps identify pain points, measure performance over time, and increase customer loyalty while providing valuable information to improve customer experience and satisfaction.
This workflow will help you to create a dashboard to facilitate this tracking.
Step-by-step instructions
Step 1
Log in to the administrative portal
Step 2
Click on ITNewsPanel > CSAT > CSAT Dashboard
Step 3
Click on Create New CSAT Dashboard
Step 4
Fill in the fields
Step 5
Click on Create Button
To see the Dashboard:
Step 6
Click on ITNewsPanel > CSAT > CSAT Dashboard
Step 7
Click on Show Dashboard
Step 8
Choose the period or filter by client
Step 9
Finally, Click on View Report
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