N-Able RMM Integration

Modified on Mon, Oct 20 at 7:04 PM

Section 3

N-Able RMM Integration

Connect N-Able RMM to synchronize device inventory (make, model, serial) and warranty dates into WarrantyWizard for automated reports and proactive warranty tracking.:contentReference[oaicite:0]{index=0}

Prerequisites

Admin Access	Administrator role in N-Able RMM
API Key / User	You’ll need an API Key or API User with device access
Integration Platform	WarrantyWizard or any system that can call the N-Able API
Registered Devices	Devices must already be registered in N-Able RMM for sync

Tip: Use a dedicated API user for integrations to control access and simplify auditing.

Step 1

Enable API & Generate Credentials in N-Able RMM

Log in to your N-Able RMM portal as an Administrator.
Navigate to Settings → API Access / API Keys.
Click Create API User or Generate API Key.
Give the key a clear name (e.g. WarrantyWizard Integration).
Set permissions for Device / Asset read access.
Save and record:
- API Key / Token
- API Base URL (e.g. https://<your-nable-site>/api/v2)
- API Username (if required)

Security Note: Keep these credentials safe; they’ll be required for WarrantyWizard authentication.:contentReference[oaicite:1]{index=1}

Step 2

Connect N-Able RMM to WarrantyWizard

In the Invarosoft portal, go to Settings → WarrantyWizard → RMM Integration.
Select N-Able RMM as the vendor.
Enter your API Base URL, API Key / Token, and Username (if required).
Click Test Connection to validate access.
Click Save & Start Sync. Initial ingestion may take a few minutes depending on device count.

Troubleshooting

401/403 authorization errors: Ensure the API user has device read permissions and the key is active.:contentReference[oaicite:2]{index=2}
Invalid URL: Confirm the Base URL matches your site domain (e.g. https://your-company.n-able.com/api/v2).
No data synced: Verify that devices are registered and available to the API user; then trigger a manual sync from the portal.

Source: Internal RMM Integration Setup notes:contentReference[oaicite:3]{index=3}