Kaseya VSA Integration

Modified on Mon, Oct 20 at 6:56 PM

Section 3 · Per-RMM Setup

Connect Kaseya VSA to sync device inventory (make, model, serial) and warranty dates into WarrantyWizard for automated reporting.

Prerequisites

Kaseya VSA Version	9.5+ with REST API enabled
Admin Account	Access to System → Server Management → REST API
API User	Dedicated user for the integration (recommended)
Credentials	Client ID & Client Secret generated in Kaseya
API Base URL	Typically: `https://<your-vsa-domain>/api/v1.0/`

Security Tip: Store the Client Secret in a password vault. It’s shown only once in Kaseya.

Step 1

Log in to Kaseya VSA as an Administrator.
Go to System → Server Management → REST API.
Open Settings and ensure REST API is Enabled.
Under Security, click Add API Client / Add Applicationand enter:
- Client Name: Invarosoft Integration
- Redirect URI: (leave blank for server-to-server)
- Scope: select required modules (e.g., Agent, Audit, Monitor)
Save and copy the generated Client ID, Client Secret, and confirm your API Base URL.

Step 2

In the Invarosoft portal, go to Settings → WarrantyWizard → RMM Integration.
Select Kaseya VSA as the vendor.
Enter your API Base URL, Client ID, and Client Secret.
Click Test Connection to validate access.
Click Save & Start Sync. Initial ingestion may take a few minutes depending on device count.

Troubleshooting:

401/403 errors: Verify scopes (Agent/Audit/Monitor) and that REST API is enabled.
Invalid URL: Confirm the exact Base URL format (https://<your-vsa-domain>/api/v1.0/).
Secret lost: Regenerate the API client; the secret is only shown once.

Source: Internal RMM Integration Setup notes:contentReference[oaicite:0]{index=0}