How to Authenticate a User

How to Authenticate a User

It is used when you need to assign an agent to a device, to do it follow these steps:

Step 1

Click on Agents >> Agents. 

Step 2

In the " Find Agent by" box, select "Agent Name".

Step 3

Enter the hostname of your device

Step 4

Click on the "Search" button. 

Step 5

Once you find your agent, click on the "Manage" Button.

Step 6

In the new window, click on "Assign User"

Step 7

A pop-up will open. In this pop-up, you must choose the user that will use that device.

Click on the down arrow to display the drop-down list.

Step 8

Choose the user name to be assigned to that device. You can type a part of the name to make you search easily.

Step 8

Once you find it, click on the name.

Step 9

Finally, click on the "Assign User" button.