Chat Log and Editing Chat Settings

Chat Log and Editing Chat Settings

The "Chat Log and Editing Chat Settings" module allows you to manage and customize your chat interactions within the portal. This module provides access to chat logs, enabling you to review past conversations for quality control and record-keeping purposes. Additionally, it offers various settings to edit and tailor the chat experience to meet your specific needs. By utilizing this module, you can ensure efficient and effective communication with your clients and team members.

Step-by-step instructions

Step 1

Go to Dashboard | Invarosoft

To see the chat logs 

Step 2

Click on CXInvarosoft >> IT News Panel >> Chat and Chat Log

Step 3

A page will open showing all logs so far.

To establish the chat settings

Step 4

Click on Chat Settings

Step 5

Click on the Edit button

Step 6

Fill all the fields and finally click on Save