How to configure notes with JSON
The guide "How to Configure Notes with JSON" provides users with comprehensive instructions on setting up and customizing notes using JSON (JavaScript Object Notation). This guide helps you understand how to structure and format your notes efficiently, enabling you to leverage JSON's flexibility to enhance your note-taking and data organization processes.
Step 1
Click on Ticketing Config
Step 2
Click on The Edit button
Step 3
Go to Ticket Ticket Logging Settings and Click on the down arrow of the “Create JSON Form Data Note” option to choose whether you want the note to be created or not.
Step 4
Click on the Save Button
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