Force a ticket types sync
This guide will walk you through the steps to synchronize your ticket types effectively. By following these instructions, you will ensure that all ticket types are correctly updated and visible to the appropriate users. This process helps maintain organization and clarity within your ticketing system, preventing any confusion or duplication of tickets.
Step-by-step instructions
Step 1
Click on PSA > PSA Integration
Step 2
Scroll down to PSA Synchronizations and then click on Sync Now next to the title of Ticket Types Last Sync.
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