Hello Partner,
In our latest Invarosoft Thursday, we shared exciting updates focused on improving performance and helping MSPs deliver a more modern customer experience.
Here are the highlights:
New Agent Release:
- Automatic rollout coming soon
- Better performance with lower CPU usage
- More customization to keep your branding front-and-center
Customer Portal Enhancements
- Primary contacts can manage all tickets for their organization
- Autotask partners can now hide specific boards from end users
- Web forms are getting smarter with upcoming conditional logic
- Conditional forms module launching — dynamic fields based on user responses
HappySat™ Snippets for CSAT
Snippets can be embedded directly into tickets
Ticket details auto-populate in the form
Faster feedback collection with a simplified end-user experience
Watch the Recording
Don’t miss any details! Watch the full session here:
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Book a 1:1 Call with Our Success Team
You can always schedule a 1:1 with our Success Team to discuss any questions or get personalized guidance: https://calendly.com/manuel-giraldo
Join Us Every Thursday
We invite you to connect with us every Thursday at 3:00 PM EST for our weekly partner catch-up. Jump in to ask questions, preview new features, or share insights.
Join the weekly meeting here: Meeting link
Let’s build a stronger partner community together!
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