CW Landing boards

Modified on Tue, Nov 12 at 9:01 AM

CW Landing boards 
 
We could create an ITSupportPanel Source, which should make the workflow configuration easier. 
 


Step 1


Login to ConnectWise as an admin and navigate to Setup Tables (see above if not already logged in).

 


Step 2


Search for the “Source” setup table.


Step 3


Click the + (add) button.


 

Step 4


Type in “ITSP” (or another term for tickets created by ITSupportPanel).



Step 5


Click the “Save” (disk) icon.

 

* Alternatively, you could redirect the tickets to an e-mail address that creates the ticket on your desired board.
 

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