CW Landing boards
Creating a CW Landing Board allows you to set up an ITSupportPanel Source, which streamlines the workflow configuration process. This makes it easier to manage and organize tasks, ensuring a more efficient and user-friendly experience. By using CW Landing Boards, you can enhance productivity and improve the overall workflow management.
Step 1
Login to ConnectWise as an admin and navigate to Setup Tables (see above if not already logged in).
Step 2
Search for the “Source” setup table.
Step 3
Click the + (add) button.
Step 4
Type in “ITSP” (or another term for tickets created by ITSupportPanel).
Step 5
Click the “Save” (disk) icon.
* Alternatively, you could redirect the tickets to an e-mail address that creates the ticket on your desired board.
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