Invarosoft Partner Catch-Up - 20th November 2025

Modified on Fri, Nov 21, 2025 at 7:36 AM

Invarosoft • Weekly Partner Update

Thursday Webinar — Feature Releases & Improvements

A quick recap of what’s new, what’s been fixed, and how to take advantage of these improvements.

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Azure AD Integration Fix

Microsoft recently decommissioned an API impacting our Azure integration. The reset workflow has now been fully restored.

If you see a warning icon for a client’s Azure AD connection, click the Azure button → Sync tab → Reset Connection → run the PowerShell script again.

This ensures accounts are migrated to the new Microsoft authentication method.

Google Reviews from HappySAT

HappySAT can now automatically redirect happy customers to leave you a Google Review.

  • Triggers when clients select “Excellent” on CSAT
  • Instantly opens your Google Review page
  • Acts as a natural lead generator for local SEO
Warranty Wizard Updates

You can now edit warranty details directly from the Device Report.

  • Useful when clients have extended warranties not detected by OEM lookups
  • If PSA write-back is enabled, changes sync automatically
  • Improves accuracy of your asset lifecycle reporting
Time Zones & Currency

Currencies now auto-display based on a client's time zone.

  • £ for UK partners
  • R for South Africa
  • Ensures consistent financial formatting across dashboards
Conditional Web Forms

Web Forms now support conditional questions based on user answers—ideal for approvals, onboarding, and security workflows.

  1. Create conditions inside the form builder
  2. Show or hide questions dynamically
  3. Great for “Admin Rights” and “Special Permissions” requests
  4. Note: reordering questions affects conditional logic
vCIO Hero Multilingual Support

vCIO presentations now support:

  • Spanish
  • French
  • German
  • Dutch

This enhancement helps our European partners deliver fully localized quarterly reviews.

New ITSupportPanel Agent Rollout

The new agent UI is being deployed over the next few weeks.

  • All modules now open inside a single consistent window
  • Eliminates “window clutter” for end users
  • Recommend setting default Buttons, Apps, and News to avoid a blank layout
Join Us Every Thursday

Connect with us every Thursday at 3:00 PM EST to explore new features, ask questions, and stay aligned with best practices.

Meeting link:  Join Here

Let’s continue building a stronger partner community together!

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