Updating User Ticket View Options for Managers

Updating User Ticket View Options for Managers

Step-by-step instructions

Step 1

Click on Clients

Step 2

Choose the client and then Click on Users

Step 3

Choose the user you want to edit and Click on Edit

Step 4

In the new window Click on the Ticket View Options Tab

Step 5

Tick the box "Is Manager?"

Step 6

Click on Save