Set Ticket forms order

Access and Edit the Ticket Types, Create Approval rules / set forms order

Step 1

Go to the gray bar, Click on PSA >> Ticket Type Management

Step 2

Click on Forms 

(This is applicable to type/subtype: If it is a subtype you need to choose first the subtypes button and then the forms button)

Step 3

Click on Forms to select the Order

This is applicable if you have multiple forms set up to a specific type/subtype. Number the order in which you want them to be displayed

Step 3

Click on Saver Order Button