Editing Ticket Types: A Quick How-To
Step 1
Click on PSA >> Ticket Type Management
Step 2
Click on Edit
Step 3
If you want to hide it for all your clients please tick "Hide for all clients"
Step 4
Or you can choose one by one
Step 5
Please write the email in "Override ticket destination"
Step 6
Click out of the box and when the quadr tick appears the "Click here to also..." box.
Step 7
Click on the Save button
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article